Our Commitment to Quality
Smith Bullough is committed to Total Quality Management.
Fully accredited to BS EN ISO 9001 : 2015, and operate a Quality Management System in accordance with the requirements of this standard.
We endeavour to not only meet but exceed our Customer’s expectations – we take pride in the fact that our service is to the highest standards.
Smith Bullough constantly assess and review our service – Our focus is on continual improvement.
We hold regular KPI meetings in which we assess and review our performance and set Improvement Objectives.
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Experience in Quality Management
We have many years of valuable experience in producing Quality Assured Fasteners.
In-house capability to undertake:
- Plating and surface coating thicknesses
- Full Hardness and tensile testing
- Ultrasound scan on materials
- Microscopic investigation
- Metallurgical reporting
Our highly trained Sales and Quality Control teams can assess your requirements and ensure that they are met.
Staff Training
Staff are trained to a high level both in-house and by external bodies. Employees are sponsored from NVQ through to Degree level.
ISO 9001:2015 Approved
Smith Bullough is fully accredited to BS EN ISO 9001 : 2015, and operate a Quality Management System in accordance with the requirements of this standard.