Quality

Achieving and maintaining the highest standards of Quality & Health and Safety are of prime importance to our business.

Our employees recognise the significance that Quality Assurance provides in ensuring customer satisfaction, and endeavour towards continual improvement through our regular KPI meetings.

Our Commitment to Quality

Smith Bullough is committed to Total Quality Management.

Fully accredited to BS EN ISO 9001 : 2008, and operate a Quality Management System in accordance with the requirements of this standard.

We endeavour to not only meet but exceed our Customer's expectations - we take pride in the fact that our service is to the highest standards.

Smith Bullough constantly assess and review our service - Our focus is on continual improvement.

We hold regular KPI meetings in which we assess and review our performance and set Improvement Objectives.

tensile testing machine
quality assured fasteners iso 9001

Experience in Quality Management

We have many years of valuable experience in producing Quality Assured Fasteners.

In-house capability to undertake:

  • Plating and surface coating thicknesses
  • Full Hardness and tensile testing
  • Ultrasound scan on materials
  • Microscopic investigation
  • Metallurgical reporting

Our highly trained Sales and Quality Control teams can assess your requirements and ensure that they are met.

Staff Training

Staff are trained to a high level both in-house and by external bodies. Employees are sponsored from NVQ through to Degree level.

staff training