Our Commitment to Quality
Smith Bullough is committed to Total Quality Management.
Fully accredited to BS EN ISO 9001 : 2008, and operate a Quality Management System in accordance with the requirements of this standard.
We endeavour to not only meet but exceed our Customer's expectations - we take pride in the fact that our service is to the highest standards.
Smith Bullough constantly assess and review our service - Our focus is on continual improvement.
We hold regular KPI meetings in which we assess and review our performance and set Improvement Objectives.
Experience in Quality Management
We have many years of valuable experience in producing Quality Assured Fasteners.
In-house capability to undertake:
- Plating and surface coating thicknesses
- Full Hardness and tensile testing
- Ultrasound scan on materials
- Microscopic investigation
- Metallurgical reporting
Our highly trained Sales and Quality Control teams can assess your requirements and ensure that they are met.
Staff are trained to a high level both in-house and by external bodies. Employees are sponsored from NVQ through to Degree level.